Frequently Asked Questions

Generic drugs manufacturers save money on research, development, marketing and promoting the drug. Branded drugs manufacturers have already spent on it, so generic drugs manufacturers do not have to again spend on the same. A lot of money gets saved here; therefore, prices of generic drugs are kept low.

The Pharma USA customer support staff sends an email that is invoice of your order. If you do not receive email, it means your order is not successfully placed. Order is needed to be placed again.

After the order is dispatched, you will receive second email from us, mentioning your Order Tracking Number.

Contact our customer support. Give a call on our toll free number and provide customer staff all the details they ask for along with tracking number. They will tell you the exact location of your order. This is how you can trace your order.

For order cancellation contact our customer support. Make sure you are cancelling the order within 24hours of placing an order. After 24 hours order cancel requests are not taken.

Our charges only in one currency, i.e. US Dollar. Since, we have customers from different parts of the world we have chosen the most universally acceptable currency that is US Dollar.

No, The Pharma USA is quite transparent about charges.